FAQ
Answers to the Most Common Questions
Does the clinic have onsite parking?
The clinic has free parking with an entrance from Hibernia street. There is also free parking on Hibernia.
What is an Intake Appointment?
Our nurse navigator will ask a series of questions to better determine your concerns and level of disease. They will also recommend/order necessary preliminary testing before meeting with a surgeon in consultation. Vein disease can be quite complex in some cases. We ensure a thorough workup prior to making a treatment plan.
What is a mapping ultrasound?
A mapping ultrasound looks at a patient’s specific venous anatomy, the size and location of the vessels to determine which treatment would work best. This is an important tool for the surgeons.
What does Venous insufficiency or reflux mean?
Leg veins have valves preventing blood from flowing backwards down the vein. When the valves are damaged, or stretched apart, blood will run backwards down the leg and results in varicose veins being formed.
Are Consultations and procedures covered by OHIP?
Consultations are covered by OHIP however, following OHIP guidelines, only stripping is covered by OHIP if the patient’s disease is severe enough to qualify. Most vein procedures are an out-of-pocket expense.
Can I bring someone to my Consultation appointment?
Yes, during consultations a second person is welcome to attend, however, they are not allowed in during an ultrasound or procedure unless they are needed as an interpreter.
I’m pregnant, can I have my veins treated?
No, patients can not be treated during pregnancy or breastfeeding, however we are happy to review your situation and answer questions. Our nurse navigator will start the process prior to meeting with one of our surgeons. Three to six months after delivery we can start the workup and plan for treatments.
Do I need time off work?
Taking time off work is not necessary unless you do heavy lifting or extreme activity for your job. Walking or being on your feet is well tolerated after procedures. If sitting for long periods for work, we would encourage getting up for a short walk a few times a day. Patients having a microphlebectomy might consider not returning to work for a day or two.
Do I need a driver to go home?
No, a driver isn’t necessary after an EVLT or UGFS, a patient my consider a driver if they are having a microphlebectomy. If a patient requires personal anxiety medication, a driver would be recommended.
Can I eat and drink before a procedure?
Yes, eat and drink as usual. Take medication as usual. AVOID caffeine intake before a procedure.
Why do I need to wear compression stockings?
Compression stockings are a post procedure device used to hold the vessels together after treatment, redirect blood flow and help with inflammation. Class 2 (30-40mmHG) stockings are mandatory to wear after all procedures offered at SVC.
Is sedation used for the procedures?
No, only local freezing is used during some of the procedures. If a patient has known anxiety, they should take their medication as prescribed in preparation for the procedure. This should be discussed with the surgeon during consultation.
What should I avoid after a procedure?
Patients are to avoid heavy lifting (if it makes you strain), extreme activity (running, lifting weights) for one week. Patients should also avoid hot tubs and sun exposure on treated vessels.
After a procedure will I be cured of vein disease?
If someone has vein disease, unfortunately any vessel can be affected. Treating diseased vessels lowers the chances of complications in the future.
What method of forms of payment do you accept?
We accept etransfer, debit/cash, personal cheque. There is a payment plan option as well. Visit our Payment Options page to learn about financing through Beautifi.
Do you submit forms for insurance coverage?
No, we will give you the necessary receipts and prescriptions needed to make a claim on your benefits. Most insurance companies will cover the compression stockings. Some companies will cover some aspects of the procedures but its very policy dependant.
Still have questions?
Stratford Vein Clinic serves patients from across Southwestern Ontario. Our team of medical professionals provide varicose vein treatments including EVLT, Ultrasound-Guided Foam Sclerotherapy, Microphlebectomy, and Vein Stripping.
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Hours
Please note, we only see patients during pre-scheduled appointments. If you wish to self-refer, you can do so by completing the form on this page or by calling us during the following business hours. If you're being referred by a doctor, please direct them to this page.
Mon-Fri 8:30-4:00